Free Mind Maps

A mind map is a diagram used to represent words, ideas, tasks, or other items linked to and arranged around a central key word or idea. Mind maps are used to generate, visualize, structure, and classify ideas, and as an aid in study, organization, problem solving, decision making, and writing. The figure illustrates the ITIL V3 mind map.

Mountainview uses a mind map to intuitively present ITIL V3 concepts. Mind maps aid in remembering complex concepts and the recall of existing memories. Mountainview uses the representation of ideas in a radial, graphical, non-linear manner to encourage a brainstorming approach to learning. Mountainview Java-based Mind Maps are have a clickable graphical user interactive with access all available frameworks.

ITIL's strength centers on its alignment with other international frameworks and standards. The figure illustrates the 5 core publications and some of the complementary frameworks that support ITIL. Knowledge of these complementary frameworks is critical to the success of any ITSM implementation. For example it is critical to understand how PMBoK fits into the ITIL framework, how PMBoK's Project Quality Management process aligns with ITIL's Service Transition processes, how a Request For Change is used to manage a Project. This knowledge will help to build a strong relationship between the Project Management Office and Service Management.

SPECIAL PROMOTION: Become an ITIL V3 Expert (includes 6 Intermediate Courses)

FREE SUBSCRIPTION: Mindmaps (Java version using Firefox and Chrome)

ITIL V3
ITIL V2
ISO 20000:2005
PMBoK Edition 4 NEW
PRINCE2 NEW
COBIT 4.1 NEW
Six Sigma NEW
PDCA NEW
ISO 27001:2005 NEW
ISO 27002:2005 (BS17799) NEW
TOGAF 8 NEW

Send a request to itsm@mountainview.ca with the subject "SIGN ME UP FOR A FREE SUBSCRIPTION FOR MINDMAPS" - public email requests such as gmail and hotmail cannot be accepted

FREE: ITIL V3, V2 and ISO20000 Mindmaps (PDF version) - unfolded - must zoom to 6400%

Troubleshooting: If the Java-based Mind Map does not work then try the following:

Download and install the latest version of Java at www.java.com and reboot your computer
Try Firefox or Chrome. Internet Explorer seems to have an issue
Contact us if it still does not work

Mind Maps coming soon for our students and customers!

ISO 19770
ISO 38500
CMM-I
M_o_R
1500 Key Performance Indicators & Metrics
Let us know if you want us to include another framework and will update of priority list

www.mountainview.ca

Terms and Conditions of Use

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ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office

The Swirl logo™ is a Trade Mark of the Office of Government Commerce

PMP and PMBoK are a Registered Trade Mark of the Project Management Institute (PMI)

COBIT is registered to the Information Systems Audit and Control Association (ISACA)

itSMF is registered to the IT Service Management Forum

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