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Consultancy

Mountainview is an information technology and management consultancy with a vertical strength in IT standards and best practices.  We provide strategic, tactical and operational services in, but not limited to:

• ITIL - IT Service Management

• ISO 20000

• ISO 27002

• Total Quality Management

• COBIT

• Six Sigma

• IT Balanced Scorecard

• Capability Maturity Model (CMM-I)

• PMBoK and PRINCE2

We apply these standards and best practices to achieve regulatory compliance, such as:

• Sarbanes-Oxley Act (SOX) and COSO for financial controls

• Health Insurance Portability and Accountability Act (HIPAA) for the health and medical controls

• Bill 198 2002 - Act to implement measures and other initiatives of the Government

• GMP (Good Manufacturing Practices) for Pharmaceutical controls

Some of the services we provide include the following:

• Rapid ITSM - a customizable web-based tool for reducing the implementation time and cost of ITSM Programs by providing reusable templates.  Rapid ITSM provides immediate proof of intent and record to demonstrate regulatory compliance.

• Mountainview Rapid ITSM Dashboard - benchmarking baseline and assessment

• ITSM Facilitation and Mentoring - quality assurance for your ITSM Program

• Eclipse - OMG - SPEM 2.0 for Rapid ITSM - open source process design

• FREE ITIL® V3 Process Quick Reference

• FREE ITIL ® V3 Process Navigator [HTML]  [PDF]

• Downloads

• wikiCMDB

• ITSM Maturity Assessment

• ISO/IEC 20000 Baseline

• COBIT Assessment

• IT Balanced Scorecard

• Process engineering using Six Sigma, BPMN, and other methods

We are proud of our growing list of clients, from both the public and private sector, who have entrusted us with their IT infrastructure needs.

Mountainview’s success is directly attributable to our team of highly qualified IT professionals around the world. Our vision is to provide ethical, professional, responsive expertise to organizations needing assistance in making Information Technology and Management decisions. We strive for a healthy, long-term relationship with our clients based on shared values of mutual respect, integrity and a commitment to excellence.

Watch the itSMF eSymposium Video: Navigating through the Risks and Challenges of implementing IT Projects Part 2 - You must register for free at BrightTALK to view - if you have any issues please contact itsm@mountainview.ca

  www.mountainview.ca

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ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office

The Swirl logo™ is a Trade Mark of the Office of Government Commerce

PMP and PMBoK are a Registered Trade Mark of the Project Management Institute (PMI)

COBIT is registered to the Information Systems Audit and Control Association (ISACA)

itSMF is registered to the IT Service Management Forum