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information technology service management

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Comparison of the Teaching Methods

 

Corporate

Training

Program

 

Student

Manual

Web

Based

Program

ZIP

CD-ROM

Program

Computer

Based

Program

Mentored

Program

Virtual

Live

Classroom

Private

Onsite

Classroom

Public

Training

Center

Target audience

Corporations  with skilled staff to deliver internal training

Any student that needs a hardcopy reference

Advanced students; broadband internet; limited budget; urgent exam;

Same as CD-ROM version

Advanced students; limited budget; limited internet access; urgent exam;

Same as Web version

Advanced students; busy schedule; limited travel; limited internet access; limited budget

Students that want to work with a trainer; busy schedule;  limited travel; limited internet access; limited budget

Any student with travel or budget limitations

Corporate students; urgent exam; team building

Students that want to attend a local classroom training session

Relative price

$

$

$

$

$$

$$

$$$$

$$$$

$$$$$

Mentoring - Optional Optional Optional Optional Mandatory - - -

Learning type

Using your staff trainer

Self

Study

Self

Study

Self

Study

Self

Study

Blended self study

Virtual Classroom;

Trainer-led

Classroom;

Trainer-led

Classroom;

Trainer-led

Trainer / Mentor access

Provided by your staff trainer

-

via email

via email

via email

Assigned Trainer; Video conferencing;

telephone

Video conferencing Live in class Live in class
Mentoring optional if you need assistance Included Yes

 

Yes

 

Yes

 

Yes

 

Included

 

     

Duration of course

Arranged by the customer - Fixed duration options Unlimited Fixed duration options No expiry date until the exam Arranged by Trainer and Student

3,4,5 consecutive days

3,4,5 consecutive days

Exam Arranged by the customer - At your convenience At your convenience At your convenience At your convenience At the end of class At the end of class At the end of class

Student's location

Corporation

Anywhere

Anywhere with broadband Internet

Anywhere

Anywhere with PC

Anywhere with PC

Any location with broadband Internet

Customer

Onsite

Classroom

World-wide

Training

Center

Travel Required

- - - - - - - by Trainer by Student
Pre-study package Yes - Yes Yes Yes Yes Yes Yes Yes
Core certification courseware Yes - Yes Yes Yes Yes Yes Yes Yes

Additional references

Yes

-

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Student Manual & Format Printed by you or use our service Hardcopy Optional Optional Optional

Printable PDF

Hardcopy Hardcopy Hardcopy
Computer Requirements

Trainer needs PowerPoint; Excel; Word 2003 or greater; Microsoft Live Id

-

 Web Browser; PDF Reader

 Downloadable

Zip; Web Browser; PDF Reader on a CD-ROM

PowerPoint; Excel; Word 2003 or greater; PDF Reader;  Windows XP or greater

PowerPoint; Excel; Word 2003 or greater; PDF Reader;  Windows XP or greater

Video conferencing software; Web Browser; PDF Reader

- -
Internet Requirements Internet download only - Internet Broadband Internet Broadband for downloadable zip option Internet download only Internet download only Internet Broadband - -

Exam eligible

Yes - Yes Yes Yes Yes Yes Yes Yes

Exam options

more ...

Web, PDF, Paper - Web, PDF, Paper Web, PDF, Paper Web, PDF, Paper Web, PDF, Paper Web, PDF, Paper Web, PDF, Paper Web, PDF, Paper

PMP PDU eligible more ...

Yes

Cat B

Yes

Cat C

Yes

Cat B

Yes

Cat B

Yes

Cat B

Yes

Cat B

Yes

Cat B

Yes

Cat B

Yes

Cat B

 

Try these free Learning Style Assessments to determine the best delivery method for you

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