mountainview

accredited courseware accredited training corporate training consultancy

   home   accreditation   testimonials   mindmaps   navigator   rapid itsm   workshops   eclipse   downloads   bookstore   rationale   careers   news   blog   partners   contact us   about us

   

Custom Training and Workshops

Mountainview's Custom Training and Workshops are designed for applied instruction.  These are not theoretical courses.  Our objective is to have the student say "Aha, now I understand how I can apply this to my organization!"

Our courses are customized to meet your needs.  We use our Intake Process to identify the audience objectives and customize the course to align with these objectives.  We will combine our existing repository of rich content to suit your needs. 

The following list is only a sample of the available topics
PMBoK, COBIT, ISO20000, ISO 27002, BSC, ISO9000, 6 Sigma and relationships to ITIL

Problem Management - Root Cause Analysis

Sarbanes-Oxley and COSO Treadway Commission
Bill 198 and the Ontario Security Commission
Health Insurance Privacy Act
Controlled Objects in IT 4.1 - changes from 3.2
IT Governance: The Theory and the Reality
Executive Overview of ITIL: Business Rationale, ROI, value proposition - target audience: CxOs, VPs, Directors
Rapid IT Service Management
Enabling Sarbanes Oxley with COBIT, ITIL, ISO20000, CMM, ISO17799
Sarbanes Oxley and COSO Treadway Commission
Capability Maturity Models - Integrated
Microsoft Operations Framework
HP ITSM Reference Model
IBM IT Process Model
ISO 20000 and BS15000
Zachman Framework Enterprise Architecture
Deming Total Quality Management
Projects in Controlled Environments version 2
ISO 17799 Security framework - includes BS7799
Project Management Body of Knowledge
Process Control - BPMN, IDEF, UML and other methods
Overview of the relationships between all of the frameworks/models above
Advanced ITSM Process Design and Implementation - Part 1
Advanced ITSM Process Design and Implementation - Part 2
ITIL Business Perspective
ITIL Planning to Implement Service Management
ITIL ICT Infrastructure Management
ITIL Security Management
ITIL Application Management
PRINCE2 for Project Management and ITIL
ISO 17799 and ITIL
COBIT and ITIL
Six Sigma and ITIL
Sarbanes-Oxley Compliance (SOX) using COBIT, ISO 17799, ITIL
BS15000 and ITIL
ISO20000 and ITIL
Overview of COBIT, ISO20000, ISO 27002, BSC, ISO9000, Six Sigma and relationships to ITIL
Advanced ITSM Process Design and Implementation - Part 1
Advanced ITSM Process Design and Implementation - Part 2
ITIL Business Perspective
ITIL Planning to Implement Service Management
ITIL ICT Infrastructure Management
ITIL Security Management
ITIL Application Management
PRINCE2 for Project Management and ITIL
ISO 17799 and ITIL
COBIT and ITIL
Six Sigma and ITIL
Sarbanes-Oxley Compliance (SOX) using COBIT, ISO 17799, ITIL
BS15000 and ITIL
ISO20000 and ITIL

If you are looking for Accredited Training then click here

  

 

  www.mountainview.ca

  Terms and Conditions of Use

  Copyright © 1992-2010 Mountainview Inc.

 

This website is best viewed with IE5 or greater

ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office

The Swirl logo™ is a Trade Mark of the Office of Government Commerce

PMP and PMBoK are a Registered Trade Mark of the Project Management Institute (PMI)

COBIT is registered to the Information Systems Audit and Control Association (ISACA)

itSMF is registered to the IT Service Management Forum