Rationale for IT Service Management

These real pictures will illustrate some of the reasons why IT must change. They contain horrifying adult content - Parental Guidance is Strongly Suggested! If you have any horrifying pictures for justifying ITSM, please send it to itsm@mountainview.ca and we will publish it on this website - let us know if you want to have a credit.

Click here: Youtube - Medieval helpdesk with English subtitles

Click here: Youtube - Outsourcing

Click here: Youtube - Internet helpdesk

Click here: Youtube - Star Wars

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